Flexible Pricing to Fit Your Needs

Find a plan that fits your team perfectly—whether you prefer monthly or annual billing. Our transparent, scalable pricing ensures you only pay for what you need, adapting as your business grows. Explore our packages and book a demo today to see Vocal in action!
MOST CHOSEN
Vocal Starter
Best for individual enterprise

€19/mo

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Caller authentication
Answering customer questions based on FAQ or knowledge base
Answering customer questions based on data in backend systems
Expert onboarding / setting up CS flows*
Integrating data from backend systems*
Performance dashboard and billing
Call summaries
Private dedicated instance
EU Data residency & GDR Compliant
Languages support*
1
Expert hours per month (dev or CS)
2
Vocal Lite
Ideal for small teams

€99/mo

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Vocal Starter features +
Call summary for human agent
Continuous improvement of performance through cooperative development
Expert flow improvement
Customer data mutations in backend systems
Languages support*
2
# of support flows
5
DevOps hours included per month
4
Expert hours per month (dev or CS)
4
Vocal Pro
Perfect for growing businesses

€779/mo

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Vocal Lite features +
Expert flow improvement
Call transcription
Insights in call transcripts (anonymized)
Call audio recordings available
Languages support*
3
DevOps hours included per month
6
Expert hours per month (dev or CS)
6
# of support flows
10
Vocal Enterprise (custom)
Best for large enterprises

Custom Pricing

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Vocal Pro features +
Expert flow improvement
Languages support*
Custom
# of support flows
20+
DevOps hours included per month
Custom
Expert hours per month (dev or CS)
Custom

Interested? Try me

Experience Vocal live and discover your ideal package. Book a personalized demo today to see how much you could benefit, explore real-time Voice AI interactions, and find the perfect fit for your customer service ambitions.
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Efficiency That Speaks for Itself.

The Voice of Outstanding Performance

Optimize costs, elevating Customer service

Understanding Our Pricing 
Our straightforward pricing model consists of three components: a monthly subscription fee based on your chosen package, a per-ticket fee for each conversation, and a per-minute usage rate. This structure ensures transparent costs and maximum value and offering a premium Voice-ai solution for your customers.

Your Subscription Benefits
Your monthly subscription includes full access to your package features plus continuous platform improvements, technical support, and performance optimization. We ensure your Voice AI solution stays cutting-edge and effective.

Simple Usage-Based Pricing
We keep billing clear and predictable with our usage-based system. Each conversation starts with a single ticket fee that covers the entire interaction. Our per-minute rate applies only during active conversation time, giving you precise control over costs. Through our real-time dashboard and detailed reporting, you can easily track usage and manage your budget as your business grows.

Full Control Over Costs & Insights
To help you manage expenses efficiently, our intuitive dashboard provides real-time monitoring, detailed reports, and budget alerts. You can track individual conversation costs, analyze usage trends, and forecast future spending—empowering you to optimize your customer service investment as your business scales.With vocAL.cx, you're not just paying for a platform—you’re investing in a future-proof, AI-driven customer service solution that grows with your needs.
LISTEN TO VOCAL.CX APPLIED IN E-COMMERCE

Get in touch

Contact our team today for a detailed quote tailored to your specific needs. We'll guide you through package selection, help estimate your usage, and demonstrate how Vocal can deliver significant cost savings while elevating your customer service capabilities. We would love to learn more about your challenges and discover where Vocal.cx can help.

Custom pricing solutions are available for high-volume users and special requirements.
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